Venue Services

Catering

Important: The GRB are a cashless venue, no cash will be accepted or available to change at any of the concessions within the venue.

Cleaning and waste disposal

Contractors/Exhibitors are responsible for disposal of all accumulated waste during move in, event days and move out. 

Any materials must be removed to outside GRB premises and not inside the marshalling yards.
 
The George R. Brown Convention Center is the exclusive cleaning contractor. No other cleaning services will be allowed on the exhibition floor.
 
Booth cleaning services at the GRB include vacuuming, mopping, shampooing booth carpet, porter services as well as barrel emptying. The emptying of wastebaskets is included with all cleaning services. For any service adjustments, they must be reported at least one hour before show opening.

GRB bins are clearly marked for paper, trash, organic and plastic/aluminium disposal. It is required that all adhesive tapes, paint, and similar traces need to be completely removed from the tenanted space.

Exhibit space does not include cleaning services and it is your responsibility to order from GRB if required.

To order, please click GRB Cleaning Service Form and scan QR Code.

For assistance, please contact [email protected] or call +1 713 853 8907.

The Health & Safety team will be monitoring waste and cleaning on-site, there will be an on-site service desk available for last minute orders. Failure to cleaning or remove waste appropriately, will be charged to the contractor or exhibitor.

Electrics

Pipe & Drape and Raw Space booths are not inclusive of electrics. 

If your display has any of the following: lights, computer printers, plasma, screens, etc you will need to order electrical power outlets.

No electrical work is permitted to be done by anyone other than the official electrical contractor.
 
Orders can be made through Smarty City Networks, please email directly at Smart City Networks. Please review the Smart City Exhibitor Order Guide before submitting Smart City Order Form.

For any queries, please email contact [email protected] or telephone +1 888 446-6911.

Vehicle displays

Vehicle displays require a permit from the Houston Fire Department. If fifteen (15) or more vehicles will be displayed, then standby personnel shall be required for a fire watch.

• It is compulsory that the battery is to be disconnected while any vehicle is on display.

• Fuel in the tanks of display vehicles shall not exceed one quarter (¼) of their capacity or five (5) gallons of fuel, whichever is less.

• All display vehicle gas caps shall be taped or locked. Non-flammable protective covering needs to be placed under display vehicles to prevent stains.

• It is a requirement that duplicate keys for vehicles on display need to be provided to show management and/or to show security for use in the event of an emergency. Keys shall be kept in the premises during the entire License Period

It is essential an agreement on delivery and removal times/dates will be discussed with and approved by the Organizer’s and the location of the exhibit, other safety measures may be required, such as rendering fuel tanks ineffective, disconnecting batteries and/or the posting of security guards. Please email Umit Bozdag for any queries.
 
Rules for display vehicles (both gas and electric vehicles) vary widely depending on the facility and local fire and safety regulations. Compliance with fire, safety, the U.S. Americans with Disabilities Act (ADA), and other city, county, federal, and provincial government requirements is the responsibility of the Organizer.

Important Note: Always check with local exhibition service contractors and/or the facility for all requirements regarding display vehicles.

Below are a few common examples of display vehicle regulations:

• Display vehicles must have battery cables disconnected and taped, and alarm systems deactivated.

• Fuel tank openings shall be locked or sealed in a manner to prevent escape of vapors through filler caps.

• Vehicles shall be limited in the amount of fuel that can remain in the tanks; specific amounts vary but one example is no more than one-quarter the tank capacity or a maximum of five gallons of fuel, whichever is less.

• Fueling or de-fueling of vehicles on the facility premises is prohibited.

• Once placed, display vehicles may not be started or moved without the approval and direction of show management.

• Auxiliary batteries not connected to engine starting system may remain connected. External power is recommended for demonstration purposes. No battery charging is permitted inside buildings.

• Combustible/flammable materials must not be stored beneath display vehicle. There may be no leaks underneath vehicles.

• It is not recommended that Organizers hold or take possession of display vehicle keys during the event. However, it is recommended that an official policy be established for the handling of vehicle keys which might include identifying booth contacts with mobile numbers should vehicles need to be moved in an emergency or some other unforeseen situation. Need to get guidelines for placing, displaying electric vehicles.

• Check with your facility regarding any weight load limits.

• Show organizers should request information from exhibitors in advance of the show if they are bringing in a vehicle, usually 45 days is the standard.

• Vehicles can only be moved to and from their booth outside show hours and under the supervision of show management and/or Official Service Contractor depending on the rules in the building.